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Sprint Hot

Sprint

Coverage Area

Your Coverage Area Salt Lake City, Utah

I used to work for Sprint about 8 years ago. So they have changed a lot since then. Back then there customer service was dead last, but now I hear they are number 1 in customer service. I rarely call them for help. But the times I have they are helpful.

Coverage has been fine, there are some dead/weak areas. For example above the capitol area. Bountiful has some weak spots by the mountains as well. But other than those main areas it's been fine. I just use my phone for voice and some texts. So I can't comment on the data speed and availability.

Plans price wise it's ok. I still think cell phone plans in general are over priced.

User reviews

Average user rating from: 2 user(s)

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Overall rating: 
 
2.9
Coverage:
 
2.0   (2)
Call Quality:
 
3.0   (2)
Dropped Calls:
 
2.0   (2)
Customer Service:
 
4.0   (2)
Plan Cost and Options:
 
3.5   (2)
 
 
Overall rating: 
 
2.2
Coverage:
 
1.0
Call Quality:
 
2.0
Dropped Calls:
 
1.0
Customer Service:
 
4.0
Plan Cost and Options:
 
3.0
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Reviewed by Jaymes Bean
January 28, 2009
Top 50 Reviewer
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0 of 0 people found the following review helpful

Cheap phones mixed with poor coverage in my area makes for a pretty lame carrier. The only redeemable aspect is the free way in which they've replaced the POS phone when its broken (3x). Just paid the up front 40 buck insurance. Might be cool to get the Palm Pre, but the internet is bound to be slow on it.

Cell Phone Coverage Area

South Jordan, Utah
Owner's reply

I just got the Palm Pre and the internet is actually very quick. I've seen a side by side comparison with the Palm Pre, iPhone and Android G1 and the Palm Pre loaded first every time. Also a reviewer said the Palm Pre gets better reception than other Sprint phones he's reviewed too.

So far I've been loving my Palm Pre, have zero regrets whatsoever.

 

Palm Pre

Overall rating: 
 
3.6
Coverage:
 
3.0
Call Quality:
 
4.0
Dropped Calls:
 
3.0
Customer Service:
 
4.0
Plan Cost and Options:
 
4.0
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Reviewed by James
December 22, 2008
#1 Reviewer
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Last updated: June 11, 2009
0 of 0 people found the following review helpful

Good coverage area, good customer service. But there phone selection is boring compared to AT&T, T-Mobile and Verizon. I looked at the Samsung Instinct, but it didn't impress me. I hope Sprint comes out with a Android phone in early 09.

[Update]

I got the Palm Pre and I LOVE it. The browser is very fast, reception is better than my last phone. Apps are coming out almost daily since launch. GPS works great on it. Keyboard is very easy to use too. I'll do a full review on this phone on SlySpyder after I get more time with it.

Cell Phone Coverage Area

Salt Lake City, Utah